How can I create a match?
In the attached document you will find a short tutorial on how to create your first game
Can I share my match with another person without sharing my mobile phone?
Yes, the system allows you to share your game, just follow the instructions in the attached file
Can I share a match with my coach?
Yes, the system allows you to share access to your account by enabling the management of your matches with your coach, once you have affiliated with him. For details, open the attached instructions file.
What types of games or scores can I play?
The system allows you to play an infinite number of combinations of scores and scenarios. Some of the most classic combinations are already included in the system, but you can create your own customisations and use them in the system.
What scenarios are available?
Remembering that a scenario is the way the game is played, here are the scenarios preconfigured in the system.
  1. 2 sets out of 3, each set is won at 6 games. At 6 evens a Tie-Break is played at 7
  2. 2 Sets out of 3, the first two sets are won at 6 games, and on 6 even a Tie-Break is played at 7. The third set is a Tie-Break at 10
  3. 2 Sets out of 3, each Set is won at 6 games but with the Killer Point at 40-all. On 6 evens a Tie-Break is played at 7
  4. 2 Sets out of 3, the first two sets are won at 6 games but with the Killer Point at 40-all and at 6-all a Tie-Break is played at 7-all. The third set is a Tie-Break at 10
  5. 2 sets out of 3, each set is won at 4 games. At 4 evens a Tie-Break is played at 5
  6. 2 Sets out of 3, the first two sets are won at 4 games and at 4 tied a Tie-Break is played at 5. The third set is a Tie-Break at 7
  7. 2 Sets out of 3, each Set is won at 4 games but with the Killer Point at 40-all. At 4 evens a Tie-Break is played at 5
  8. 2 Sets out of 3, the first two sets are won at 4 games but with the Killer Point at 40-all and at 4-all a Tie-Break is played at 5-all. The third set is a Tie-Break at 7
  9. Next Generation 3 Sets to 5, each set is won at 4. At 4-all, a Tie-Break is played to 5
Can I create my own scenario?
Yes, the system allows you to create your own game configuration by defining each set in detail. The configuration can be saved and reused several times. To find out how to do this, open the attached instruction file
Can personal scenarios be modified?
Yes, the system allows you to edit and even delete a personal scenario. To find out how to do this, open the attached instructions file
Can I see statistics during the game?
Yes, the system not only provides information on the type of shot (break point, set point etc.), but also allows you to view the total statistics of the match and of each individual set during the match as well. To find out how to do this, open the attached instructions file
If I make a mistake when taking a point, can I go back
Yes, the system allows you to go back using the Undo button. To find out how to do this, open the attached instructions file
Can I pause the game?
Yes, the system allows you to suspend a match and also to indicate the reason for the suspension. To find out how to do this, open the attached instructions file
Can I award a penalty point?
Yes, the system manages penalty points. To find out how to do this, open the attached instructions file
Can I assign a penalty game?
Yes, the system manages penalty games. To find out how to do this, open the attached instructios file
Does the system manage the withdrawal of one of the two players?
Yes, the system allows you to end a match by withdrawal, indicating the player and the reason for the withdrawal. To find out how to do this, open the attached instructions file
Can I decide the position of the players on the court during the game?
Yes, the system provides an advanced scoring mode where the position of both players can be displayed. To find out how to do this, open the attached instructions file
Can I describe unforced errors better?
Yes, the system allows you to indicate, for each unforced error, whether the shot went into the net or out of bounds. To find out how to do this, open the attached instructions file
Can I indicate whether a shot was top spin or back spin (Slice)??
Yes, the system, via an advanced mode, allows you to indicate for each shot whether it was executed in top or slice. To find out how to do this, open the attached instructions file
What happens in case of loss of connection or problems with the app during the game?
In the event of external system problems, device crashes, lack of connectivity or other issues, it will always be possible to recover the game from the same or another device. In general, scores are saved on the system server and the scores displayed in the app are in fact, stored within it.
Can I also take the score for my opponent?
Yes, the system allows both players to indicate a user of the system. In this case, the game and the statistics will be shared by both players. To find out how to do this, open the attached instructions file
Can I edit my nickname?
The TSPro system uses the nickname proposed during registration to uniquely identify you, so you cannot change it from the application. You can use the support contact to make a nickname change request
Can I edit my image?
Yes, your profile picture is part of your user data and can be edited either from the TSPro app or tspro.app website. To find out how to do this, open the attached instructions file
Can I edit my player profile data?
Yes, all personal data, except the nickname, can be edited, either from the TSPro app or from the tspro.app website. To find out how to do this, open the attached instruction file
Can I change the payment method?
The TSPro system uses the external Stripe system for payments and does not record any payment information. In case you can log into the Stripe system and request to change the payment information.
Can I affiliate an athlete to my account? (Coach)
Yes, the system allows a coach to affiliate and manage their athletes on the basis of their contract. To find out how to do this, open the attached instruction file
Can I affiliate with one or more coaches? (Athlete)
Yes, the system allows a player to affiliate with one or more coaches. In case of affiliation, he will share his matches and statistics. In addition, the coach will be able to manage matches independently. To find out how to do this, open the attached instruction file
Match statistics
Match statistics can be consulted both during the match and once it is over. They are available both from the TSPro app and from tspro.app website. To find out how to consult them, open the attached instructions file
Score Card
A first level of access to statistics is via the Score Card. It is mainly accessible from the site but there is also a simplified version in the app. The Score Card is accessible on the main page of the site. For details of the statistics displayed on the main page, open the attached instructions file
Data Analysis
For in-depth analysis of your own game and detailed analysis of aspects related to your own playing ability or that of your affiliated athletes, the TS Pro system provides a significant number of statistics, organised in tables, accessible from the site, from which you can extract all the information necessary for an evaluation of the state of your game and a path to improvement. Look in the FAQ for the different statistics of the TSPro system. For each type of statistic, an instruction file for using the data analysis interface will be available
Statistics - Standard
This statistic provides simplified access to the games played and the main indicators acquired during the game. The Pivot Table cannot be modified. For a detailed explanation of the measurements open the attached instruction file
Statistics - Advanced
In this mode, access to data includes game information also acquired through the use of extreme modes in the acquisition of points, such as player position, type of unforced error, etc.. The information available is all the information acquired by the system and you can also aggregate it according to your wishes by changing the display. For a detailed explanation of the measurements open the attached instruction file
Statistics - Behavioural
This statistic analyses behaviour in relation to the player's stress points, e.g. how many times he recovered from a 0-30 disadvantage and how many times he did not. For a detailed explanation of the measures open the attached instructions file